Cookies Policy | Lucky Bar Casino

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device and remember information about your visit. Cookies can help a website work correctly, improve performance and provide a more consistent experience.

Some cookies are placed directly by Lucky Bar Casino. Other cookies may be placed by service providers who support website functions, security, analytics, communications or other services. These third parties may process information collected through their technologies in accordance with their own privacy policies and contractual obligations.

Cookies may be session cookies or persistent cookies. Session cookies normally expire when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary depending on its purpose and the settings used by the relevant service.

We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these technologies where they perform a similar function.

2. How we use cookies

Cookies may be used for a range of purposes connected with providing and improving our website and services. The specific cookies in use may change from time to time as features, technology and service providers change. Generally, they may be used for the following purposes:

Strictly necessary cookies

These cookies are needed for important website functions. They may support account access, session management, security controls, fraud prevention, responsible gambling tools, payment-related processes and the operation of pages you request. Without these cookies, parts of the website may not function properly. Because they support essential functions, they may not be available for disabling through ordinary preference tools.

Functional cookies

Functional cookies help remember choices and settings so that the website can respond to your preferences. For example, they may remember language, region, display or accessibility settings, where those features are available. Disabling these cookies may mean that some preferences need to be selected again each time you visit.

Performance and analytics cookies

These cookies help us understand how visitors use the website, such as which pages are visited, whether pages load correctly and where users may experience difficulties. The information may be collected in an aggregated or pseudonymised form and can help us identify technical issues, improve navigation and develop more useful content.

Security and risk management cookies

Cookies and similar technologies may help us protect the website, accounts and transactions. They can assist with detecting unusual activity, preventing misuse, supporting identity and access controls, and maintaining the integrity of our systems. Information collected for these purposes may be assessed alongside other information where permitted by law.

Advertising and marketing cookies

Where permitted and where such features are used, marketing cookies may help measure the effectiveness of communications, understand interests and deliver advertising or content that is more relevant. These cookies may be set by Lucky Bar Casino or by selected third parties. We do not use cookies to remove your responsibility to gamble safely, and marketing activities remain subject to applicable requirements and preferences.

Preference and consent cookies

A cookie may be used to remember whether you have viewed a cookie notice or made a selection through a preference tool. This helps avoid repeatedly displaying the same notice and allows us to apply your selected settings where technically possible.

3. Cookies, personal information and third parties

A cookie does not usually contain information that directly identifies you by name. However, information connected with a cookie, such as an online identifier, device information, browser details, approximate location, activity and account-related data, may be capable of being associated with you. Where this occurs, we treat the information as personal information and handle it in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies may record information about the device and browser you use, pages viewed, links selected, approximate time of access, referring website and technical events. The information collected depends on the cookie and the way you use the website. We aim to collect and use information for appropriate purposes, including providing services, maintaining security, analysing performance and meeting legal or regulatory obligations.

Third-party providers may use cookies or similar technologies to provide services on our behalf. They may include providers supporting hosting, security, analytics, customer service, payment processing, communications or website functionality. We take reasonable steps to require service providers to handle information appropriately, but third-party services may have their own terms and privacy practices.

Some content or links on the website may lead to websites operated by other organisations. We are not responsible for the cookie practices of websites that we do not control. You should review the relevant privacy and cookie information before providing information or continuing to use an external website.

4. Managing your cookie choices

You may be able to manage non-essential cookies through the cookie preference tool made available on the website. If a preference tool is provided, your selections may apply only to the browser or device used to make the selection. You may need to update your preferences again if you use a different device, browser or private browsing session.

Most web browsers also allow you to control cookies through their settings. You may be able to block cookies, delete existing cookies, receive an alert before a cookie is stored or allow cookies only from certain websites. The method varies between browsers and devices, so you should consult the relevant browser or device instructions.

If you disable or delete cookies, some website features may not work correctly. You may be signed out, lose saved preferences, experience reduced functionality or be required to repeat certain selections. Blocking cookies may also affect security checks, account access and the way pages are displayed.

Browser-based controls do not always prevent all forms of tracking or storage. Some services may use other technologies, and certain essential technologies may continue to operate because they are required for the website or a service you have requested. We will respect applicable consent and preference requirements for the technologies we use.

Your choices and responsible gambling

Cookie preferences are separate from responsible gambling preferences and account controls. Changing cookie settings does not change deposit limits, time limits, self-exclusion, account restrictions, marketing choices or other safer gambling settings. Use the relevant account or responsible gambling controls for those matters.

5. Updates and further information

We may update this Cookies Policy when our website, services, technologies or legal obligations change. The updated version will be made available on this page, together with an updated effective date where appropriate. You should review this policy periodically so that you remain aware of how cookies and similar technologies are used.

If a material change affects how consent or preferences are managed, we may provide an additional notice or request a new selection where required. Continued use of the website after an update may be subject to the revised policy, to the extent permitted by applicable law.

For information about how Lucky Bar Casino collects, uses, stores, discloses and protects personal information, please read our Privacy Policy. That policy also explains relevant rights and choices under applicable privacy law, including how to raise a privacy question or complaint through the available support channels.

If you have questions about this Cookies Policy or the use of cookies on the website, please use the contact or support options made available on the website. We will consider enquiries in accordance with our policies and applicable legal requirements. This policy does not limit any rights or protections that cannot lawfully be excluded under Australian law.